Privacy Policy
PLEASE READ THIS PRIVACY POLICY CAREFULLY.
Last modified: 15 April , 2023
Callas respect your concerns about privacy. This Privacy Notice applies to personal information we collect (i) on this website
(www.callas.in), (collectively the “Services”) and (iii) through the other channels described below.
The Privacy Notice describes the types of personal information we collect through our Services, in our Stores, and in other
ways discussed below, how we may use that information, with whom we may share it and the choices available regarding our use of
the information. The Notice also describes the measures we take to protect the security of personal information and how to contact
us about our privacy practices.
Information We Collect And How We Use It
Individuals may provide personal information (such as name, contact details, and payment information) through our Services, in
our Stores, and through the other channels described below. Here are the ways you may provide our information and the types of
information you may submit. We also tell you how we may use the information.
Our Services
Shopping
You may be able to browse and purchase Callas products and gift cards through our Services. We may provide you some shopping
features or functionality, such as the option to reserve items in your cart or favorite certain items. Utilizing such features are
optional and often require the collection and use of information such as your shopping habits, product selections, and other
tracking information. To process your purchase, we ask for information such as your name, billing and shipping address, telephone
number, email address, and payment card information. We use this information to process your purchase, confirm your order, and
deliver the items to you. We also may use your contact information to communicate with you about our products, services, and
promotions.
If you purchase an item or gift card through our Services or ask us to deliver your purchase to someone else, we ask for the
recipient’s name, postal address, and email address. We use this information to send the gift card or item to the recipient. If
you ask us to do so, we also may use this information to notify the recipient of your gift before it arrives.
My Account
You may be able to register to create an account through our Services. To do so, we ask for information such as your name and
email address. You also may provide your age and gender.
Through the “My Account” feature, you can store billing and shipping information so you won’t have to enter it again when you
make another purchase through our Services. You also can store payment card information and details of your past purchases. In
addition, you can save your credit card information on your account for faster checkout. To use this feature, we ask you to
provide your credit card information and the corresponding billing address.
You can also use the “My Account” feature to create a wish list of products you want and share your list by email with friends
and family. If you choose to share your list, we ask for your name and email address and the recipient’s email address. This
information is used to email your list to your desired recipients.
You can create and save an address book on your account, you also can delete entries in the address book.
Surveys, Sweepstakes, and Promotions
You may be able to participate in surveys, sweepstakes, and other promotions through our Services. If you choose to
participate in these promotions, we may ask you for information such as your name, email address, postal address, and telephone
number. We use the information you provide to administer our contests, sweepstakes and other promotions. We also may use the
information to communicate with you about our products, services, and other promotions.
Electronic Newsletters
You may be able to sign up through the Services to receive electronic newsletters and promotional emails from Callas,
including new ideas, special offers and event information. To sign up, we may ask you for information such as your name, email
address, postal address, telephone number, age, gender, shopping preferences and email preferences. We use this information to
send you communications about our products and services, invitations to special sales and events at Stores located near you, and
notices of new arrivals. We also use this information to tailor our newsletters to reflect your preferences. You can choose at any
time not to receive marketing emails from us by clicking on the unsubscribe link within our marketing emails. There is no charge
to you to unsubscribe.
Mobile Marketing
You may be able to sign up to receive communications about our products and services through your mobile device by submitting
your mobile telephone number online or by texting us. If you sign up for mobile communications, we may send you autodialed
marketing text messages about our products, services and promotions. It is your responsibility to notify Callas in the event that
you disconnect your mobile number or change carriers. Callas does not charge you to unsubscribe. Depending on the terms of your
mobile phone contract, you may incur charges for receiving and sending text messages on your mobile device. Callas is not
responsible for these charges. Message frequency varies per month. Consent is not a condition of purchase. Autodialed marketing
messages will be sent to the mobile number you provide at opt-in. Message and data rates may apply. The wireless carriers are not
liable for delayed or undelivered messages.
Blogs
You may be able to submit comments to blogs we host on our Services. You may include personal information in your comment, and
you also may submit your name with your comment. We use your name to identify you as a commenter.
Email to a Friend
You may be able to share certain content from our Services with your friends. To send information to your friends, we ask for
your friends’ and your email addresses. We do not retain the information you provide in connection with this feature, except to
send the requested content. We will not include any other advertisements within the messages sent to your friends.
Contact Us
If you communicate with us through the “Contact Us” link in any of the Services, we may ask you for information such as your
name, email address, ZIP code, and telephone number to respond to and communicate with you about your questions and comments.
Other Site Features
We offer our Services to visitors using various features for their information and enjoyment, which we may change from time to
time. We may ask you to submit certain personal information so we can provide you with these features and send you communications
about our products, services, and promotions.
Personal Information Collected by Automated Means
We obtain certain personal information by automated means when you visit our websites, such as through cookies, web beacons,
and web server logs. The information we collect in this manner includes the IP address of the device you use to connect to the
internet, unique device identifier, browser characteristics, device characteristics, operating system, language preferences,
referring URLs, information on actions taken on our site, dates and times of website visits, and the pages accessed. By collecting
this information, we learn how to best tailor our websites to our visitors and understand what products and services you might
prefer. Both we and others (such as our service providers) may collect personal information about our visitors’ online activities
over time and across third-party websites.
Like many companies, we use “cookies” on our websites. Cookies are bits of text that are placed on your computer’s hard drive
when you visit certain websites. Cookies may enhance your online experience by saving your preferences while you are visiting a
particular site. We use cookies, for example, to preserve the contents of your virtual shopping bag between visits. We also use
cookies to measure activity on the site and determine which areas and features of our websites are the most popular.
Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to
disable existing cookies. Without cookies, however, you may not be able to take full advantage of all of our websites’ features.
For example, if you turn off certain cookies or refuse them, you will not be able to make purchases on our e-commerce website. Our
websites are not designed to respond to “do not track” signals received from browsers.
Certain pages on our websites and emails we send you contain “web beacons” (also known as internet tags, pixel tags, and clear
GIFs). Web beacons are used, for example, to obtain the IP address of the computer that downloaded the page on which the beacon
appears, the URL of the page on which the beacon appears, the time the page containing the beacon was viewed, and the type of
browser used to view the page. We also retain service providers who use web beacons to assess the effectiveness of our email
communications and learn what pages our visitors viewed.
We use information collected through these automated means for purposes such as (i) customizing our users’ visits to our
websites, (ii) delivering content and advertisements tailored to our users’ interests and the manner in which our users browse our
websites, and (iii) managing our websites and other aspects of our business. To the extent required by applicable law, we will
obtain your consent before collecting information using cookies or similar automated means.
We also may use third-party web analytics services, such as those of Adobe Analytics and Google Analytics, to measure the
effectiveness of our advertising and determine how visitors use our websites. These service providers’ tools, including cookies
and web beacons, allow us to collect information such as the state and ZIP code from which our visitors come and the IP addresses
of our visitors’ computers. To learn about data collected by Adobe Analytics and Google Analytics and your choices with respect to
these services, please contact us at info@callas.in .
Interest-Based Advertising
We may collect information about your online activities on our websites to provide you with advertising about products and
services tailored to your individual interests. We also may obtain information for this purpose from third-party websites and apps
on which our ads are served. This section of our Privacy Notice provides details and explains how to exercise your choices.
You may see certain ads on other websites and apps because we work with advertising partners (including advertising networks)
to engage in remarketing and retargeting activities. Our advertising partners allow us to target our messaging to users through
demographic, interest-based, and contextual means. These partners track your online activities over time and across websites and
apps by collecting information through automated means, including through the use of third-party cookies, web server logs, and web
beacons. They use this information to show you advertisements that may be tailored to your individual interests. The information
our advertising partners may collect includes data about your visits to websites and apps that participate in the relevant
advertising networks, such as the pages or advertisements you view and the actions you take on the websites or apps. This data
collection takes place both on our websites and on third-party websites and apps that participate in the ad networks. This process
also helps us track the effectiveness of our marketing efforts.
Other Ways We Collect Personal Information
Social Media
We may offer you the opportunity to engage with our content on or through third-party social networking websites, plug-ins and
applications. When you engage with our content on or through third-party social networking websites, plug-ins and applications,
you may allow us to have access to certain information associated with your social media account (e.g., name, username, email
address, profile picture, gender) to deliver the content or as part of the operation of the third-party website, plug-in or
application. When you provide information from your social media account, we may use this information to personalize your
experience on our Services and on the third-party social networking websites, plug-ins and applications, and to provide you with
other products or services you may request.
QR Codes
We use QR codes in connection with certain promotions, contests, and special events. If you scan our QR code, you will get an
invitation on your mobile device to join our mailing list. To sign up, we ask you for information such as your name, mailing
address, email address, telephone numbers, and age. We use the information to communicate with you about our products, services,
and promotions.
Customer Assistance
You may call our Customer Assistance line for information about our products or personal shopping advice. If you do so, we may
ask you for information such as your name, email address, postal address, telephone number, and, if you choose to make a purchase,
your payment card information. We use this information to respond to your request and process your transaction.
Information We Share
We may share the personal information you provide to us with our affiliates worldwide, licensees, and joint venture partners
for the purposes described in this Privacy Notice. We also may share the information with our service providers, vendors, and
contractors who perform services on our behalf based on our instructions. These service providers are not authorized by us to use
or disclose the information except as necessary to perform services on our behalf or comply with legal requirements.
As described above, if you apply for a Callas credit card at one of our Stores, we may provide the information on your
application to the credit card issuer to fulfill your request.
We also may disclose information about you (i) if we are required to do so by law or legal process (such as a court order),
(ii) in response to a request by law enforcement authorities, or (iii) when we believe disclosure is necessary or appropriate to
prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity. We also
reserve the right to transfer personal information we have about you in the event of a potential or actual sale or transfer of all
or a portion of our business or assets. Following such a sale or transfer, you may contact the entity to which we transferred your
personal information with any inquiries concerning the processing of that information.
Links To Other Sites
Our Services may contain links to other websites for your convenience and information. These websites may be operated by
companies not affiliated with Callas. Linked websites may have their own privacy policies, which we strongly suggest you review if
you visit any linked websites. We are not responsible for the content of any websites that are not affiliated with Callas, any use
of those websites, or the privacy practices of those websites.
How We Protect Personal Information
We maintain administrative, technical, and physical safeguards designed to protect the personal information you provide
through our Services or in our Stores and restaurants against accidental, unlawful, or unauthorized destruction, loss, alteration,
access, disclosure or use and other unlawful forms of processing. However, we cannot guarantee or warrant the security of any
information you transmit to us and you do so at your own risk. No internet or email transmission is ever fully secure or
error-free. You should use caution whenever submitting information online and take special care in deciding what information you
send to us via email or message.
Your Choices
We offer you certain choices about how we communicate with you and what information we collect from you. To update your
preferences, limit the communications you receive from us, or submit a request, please contact us as specified in the How to
Contact Us section below. Where provided by law, you may withdraw your consent previously provided to us, and we will apply your
preferences going forward.
You can choose not to receive marketing communications from us by clicking on the unsubscribe link in our marketing emails,
select ‘Click to Unsubscribe’ from your profile after signing into your account, or contacting us as specified in the How to
Contact Us section below. Please include your name, email address and postal address if you send us your request by email or
postal mail.
Children’s Privacy
Our Services are not directed to children under the age of 13 and we do not knowingly collect personal information from
children under the age of 13 on the site. If we become aware that we have inadvertently received personal information from a
visitor under the age of 13 on our Services, we will delete the information from our records.
Updates To Our Privacy Notice
This Privacy Notice may be updated from time to time. Accordingly, you should check the date of this Notice (which appears at
the top of this page) and review any changes since the last version. Your continued use of the Services following any
modifications demonstrates your agreement to such changes. If at any time you do not agree to the terms of this Privacy Notice,
please do not use this Site or provide us with personal information when shopping in our Stores or visiting our restaurants.
How To Contact Us
If you have any questions or comments about this Privacy Notice, or if you would like us to update information we have about
you or your preferences, please contact us as indicated below:
Callas
+91 9874563210
Email: info@callas.in